Travelling with us soon?
Please follow next Guidelines!
1. Check travel restrictions for your destination.
  • Travel restrictions to Cyprus
Within the framework of the measures announced by the Republic of Cyprus regarding the gradual easing of the restrictions in flights operated to Cyprus, the action plan foresees two phases for the opening of the airports and the restoration of Cyprus' connectivity with other countries, as follows:

  • PHASE A: 9 – 19 June 2020
  • PHASE B: 20 June 2020
To this extend, two categories were created including countries with which connectivity is restored.

Category A: Greece, Malta, Bulgaria, Norway, Austria, Finland, Slovenia, Hungary, Israel, Denmark, Germany, Slovakia, Lithuania.

Category B: Switzerland, Poland, Romania, Croatia, Estonia and the Czech Republic.

During Phase A, whoever arrives from the countries included both categories, will have to furnish a clear Covid-19 test from a certified laboratory to be allowed onboard. The test should have a negative result and be conducted within 72 hours before departure. Cypriot citizens and permanent residents in Cyprus, also have the opportunity to take the test upon their arrival in Cyprus. In this case and until the test results are issued, they are to remain in self-isolation at home.

During Phase B, which commences on 20 June, any passenger arriving from countries belonging in Category A, will not need to have a test in place.

For passengers arriving from countries included in Category B, will continue to need a clear COVID19 test issued 72 hours before their departure in order to be allowed onboard. Cypriot nationals and legal residents from those countries will be able to take the test upon their arrival to the island. In such an occasion and until the test results are issued, they will remain in self-isolation at home.
  • Travel restrictions to Greece
As travel restrictions change on a constant basis, please ensure you check relevant Authorities guidelines before you travel. You can find applicable restriction for arrivals to Greece here.
    2. Before you go at the airport
    • Travel restrictions to Cyprus
    Within the framework of the measures announced by the Republic of Cyprus regarding the gradual easing of the restrictions in flights operated to Cyprus, the action plan foresees two phases for the opening of the airports and the restoration of Cyprus' connectivity with other countries, as follows:

    • PHASE A: 9 – 19 June 2020
    • PHASE B: 20 June 2020
    To this extend, two categories were created including countries with which connectivity is restored.

    Category A: Greece, Malta, Bulgaria, Norway, Austria, Finland, Slovenia, Hungary, Israel, Denmark, Germany, Slovakia, Lithuania.

    Category B: Switzerland, Poland, Romania, Croatia, Estonia and the Czech Republic.

    During Phase A, whoever arrives from the countries included both categories, will have to furnish a clear Covid-19 test from a certified laboratory to be allowed onboard. The test should have a negative result and be conducted within 72 hours before departure. Cypriot citizens and permanent residents in Cyprus, also have the opportunity to take the test upon their arrival in Cyprus. In this case and until the test results are issued, they are to remain in self-isolation at home.

    During Phase B, which commences on 20 June, any passenger arriving from countries belonging in Category A, will not need to have a test in place.

    For passengers arriving from countries included in Category B, will continue to need a clear COVID19 test issued 72 hours before their departure in order to be allowed onboard. Cypriot nationals and legal residents from those countries will be able to take the test upon their arrival to the island. In such an occasion and until the test results are issued, they will remain in self-isolation at home.
    • Travel restrictions to Greece
    As travel restrictions change on a constant basis, please ensure you check relevant Authorities guidelines before you travel. You can find applicable restriction for arrivals to Greece here.
      Before you go at the airport
      Do not go to the airport if you have the
      following symptoms: Fever, Cough,
      Shortness of breath, Loss of Taste or Smell
      Complete the Health Monitoring Questionnaire required by Cyprus Airways
      Download it here
      Ensure you have enough medical face
      masks for your journey
      Planning your Journey
      Everything you need to know
      Travel restrictions to Cyprus
      Within the framework of the measures announced by the Republic of Cyprus regarding the gradual easing of the restrictions in flights operated to Cyprus, the action plan foresees two phases for the opening of the airports and the restoration of Cyprus' connectivity with other countries, as follows:

      • PHASE A: 9 – 19 June 2020
      • PHASE B: 20 June 2020
      To this extend, two categories were created including countries with which connectivity is restored.

      Category A: Greece, Malta, Bulgaria, Norway, Austria, Finland, Slovenia, Hungary, Israel, Denmark, Germany, Slovakia, Lithuania.

      Category B: Switzerland, Poland, Romania, Croatia, Estonia and the Czech Republic.

      During Phase A, whoever arrives from the countries included both categories, will have to furnish a clear Covid-19 test from a certified laboratory to be allowed onboard. The test should have a negative result and be conducted within 72 hours before departure. Cypriot citizens and permanent residents in Cyprus, also have the opportunity to take the test upon their arrival in Cyprus. In this case and until the test results are issued, they are to remain in self-isolation at home.

      During Phase B, which commences on 20 June, any passenger arriving from countries belonging in Category A, will not need to have a test in place.

      For passengers arriving from countries included in Category B, will continue to need a clear COVID19 test issued 72 hours before their departure in order to be allowed onboard. Cypriot nationals and legal residents from those countries will be able to take the test upon their arrival to the island. In such an occasion and until the test results are issued, they will remain in self-isolation at home.
      Travel restrictions to Greece
      As travel restrictions change on a constant basis, please ensure you check relevant Authorities guidelines before you travel. You can find applicable restriction for arrivals to Greece here (link https://www.mfa.gr/en/current-affairs/statements-speeches/greece-welcomes-the-world.html)
      At the airport
      Be aware that only travellers may enter the
      airport terminal buildings
      Leave enough time to allow for checks and
      new procedures
      Follow cough etiquette and wear a medical
      face mask to protect yourself and your
      fellow passengers
      Check in online if possible, bring everything
      you need for your journey and have all
      documents ready
      Make sure to practice physical distancing,
      wear a medical face mask and expect to be
      refused boarding if you don't
      Comply with thermal screening, if requested
      On the plane
      Face masks are mandatory on all Cyprus Airways flights*
      *Face masks/coverings should not be placed on children younger than 2 years old, anyone who has trouble breathing or otherwise unable to remove the cover without assistance.

      Watch the cabin safety demonstration to be
      aware of specific instructions for your flight
      Practice hand hygiene, follow cough
      etiquette and wear a medical face mask
      If you feel ill while travelling, inform crew
      and seek medical care as soon as possible
      Limit your movement in the cabin to that
      essential for well-being
      Frequently Asked Questions
      • How clean and safe are Cyprus Airways aircraft?
      According to recommendations of EASA, WHO, ICAO and IATA, we have adapted specific cleaning procedures for safeguarding the health of the passengers, operating crew and all employees that are involved in the operational activities. The aircraft cabin is cleaned with the use of disinfectant liquid and materials. Caution is given to passenger seats, seat belts, arm rests, trays, galleys and toilets.

      At each airport there are additional measures implemented by the Airport operator i.e. information to passengers, thermal cameras, points with hygiene liquids, airport toilets hygiene etc.
      • Should I wear face mask/coverage?
      Passengers are requested to wear face masks/coverings from the time they arrive at the airport and onboard Cyprus Airways flights. You should change your mask every 4 hours or if it becomes damaged, wet or dirty. Please make sure that you have sufficient supply of masks for the entire duration of their journey
        • What to do if I have symptoms before arriving to the airport?
        Symptomatic passengers identified in the airport by the public health authorities may be refused to continue their travel. IF you have following symptoms: Fever, Cough, Shortness of breath, Loss of Taste or Smell, we encourage you to reconsider your travel arrangements. You are allowed to change your travel date without a rebooking fee (difference in fare levels should be paid additionally) on the basis of a doctor's certificate confirming suspicion of COVID19 contamination up to 6 hours before the flight. In any case, you can modify your travel arrangements using "Manage My Booking" page.
          • How can I protect myself during my journey?
          The European Union Aviation Safety Agency (EASA) and the European Centre for Disease Protection and Control (ECDC) provided passengers with an overview of the air travel experience. These summarise the most important elements from the passenger perspective of the EASA/ECDC operational guidelines. The guidelines place paramount importance on health safety at every stage of the end-to-end passenger journey. Their aim is to achieve safety, clarity and harmonisation in the travel experience across Europe.

          The guidelines are available here( https://www.easa.europa.eu/document-library/general-publications/easaecdc-process-passengers)
          • My flight is cancelled
          If your flight is cancelled and have booked your tickets using Cyprus Airways website or Call-Center you will receive an email notification with the alternative options offered:

          • You can rebook your flight to the same destination for a future date

          • You can issue a travel voucher for the amount of the original ticket. Your travel voucher is valid for 12 months from the date of issue and you can use the whole or part of the voucher within the validity period. Once it expires, (i.e. 12 months after issuance), you are eligible to request a refund of the remaining unused amount paid for your initial booking, provided that the travel voucher has not been used in full. Full terms and conditions for travel voucher are available here.

          Please note, that the travel voucher is issued automatically and sent to the email address you used when booking your flight. If you have not received a voucher, please visit Manage my booking page.

          For bookings through travel agents: Please contact your travel agent for further assistance.

          We are following all governmental announcements and legislation concerning the measures for the containment of Covid-19 outbreak. Once the travel restrictions are lifted in a way that allows us to resume the operation of scheduled flights, we will share the information with you.