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Everything you need to know
  • Travel restrictions to Cyprus
ALL passengers arriving to Cyprus must register on the CY web platform, before arriving to Cyprus (https://www.cyprusflightpass.gov.cy ).

In case the passengers do not have the "CyprusFlightPass" or, in the event that the electronic platform of the Republic of Cyprus is not temporarily available due to technical problems or scheduled maintenance, have not completed in advance the required documents by hand, passengers will not be accepted onboard.

The countries of origin are re-evaluated on a regular basis and they are categorized based on their epidemiological status in the Categories A, B and C, with Category A having the most positive epidemiological status. List of countries and test requirements for each category could be found here (https://cyprusflightpass.gov.cy/en/country-categories)

Also please note that the list of countries in Category A and B has been revised as below:


Category A:

  • Australia
  • Austria
  • Canada
  • Denmark
  • Estonia
  • Finland
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Japan
  • Korea
  • Republic of Latvia
  • Liechtenstein
  • Lithuania
  • Malta
  • New Zealand
  • Norway
  • Poland
  • Slovakia
  • Slovenia
  • Switzerland
Category B:

  • Andorra
  • Belgium
  • Bulgaria
  • Croatia
  • Czech Republic
  • France
  • Georgia
  • Holy See (Vatican City State)
  • Italy
  • Luxembourg
  • Monaco
  • Netherlands
  • Romania
  • San Marino
  • Serbia
  • Spain
  • Uruguay

  • Travel restrictions to Greece
Random COVID-19 checks on randomly selected passengers may be performed upon arrival in Greece. This will be decided by the Greek Civil Protection.

Prerequisites for passengers traveling to Greece:

1. All passengers travelling on international flights to Greece are obliged to submit the compulsory Passenger Locator Form (PLF) 48 hours before departure. The Form can be found online in https://travel.gov.gr/#/

The PLF shall be submitted by the passenger 48 hours prior departure, in order for the Authorities to be provided with sufficient time for processing of passenger data. Passengers will receive an immediate response mail or SMS, whilst a few hours later new mail or SMS will be sent to passengers with a QR code which will be scanned upon arrival by the authorities.

Starting from 9 July 2020, all passengers shall submit the PFL at least 24 hours before departure.

2. There is a temporary ban of entry to all non-EU citizens as announced by the Hellenic Civil Aviation Authority until July 15th. Exemptions apply for citizens from Algeria, Australia, Canada, Georgia, Japan, Montenegro, Morocco, New Zealand, Rwanda, Serbia, South Korea, Thailand, Tunisia, Uruguay.

3. Also exempted from the restriction are:

  1. Family members of EU citizens.
  2. Citizens of Schengen member states and their family members
  3. Passengers travelling for essential reasons, including health issues, business purposes, imperative family reasons, persons in need for international protection
  4. Healthcare professionals and health researchers designated to support the Hellenic National Healthcare System.
  5. Third-country citizens who are long-term residents or long term visa holders of an EU or Schengen member state.
  6. Third country government members, diplomats, the staff of international organizations, military personnel, and humanitarian aid workers in the exercise of their duties, students, highly specialized personnel essential to the function of the state.
  7. Passengers in transit
  8. Aircraft flight crew
  9. Non-EU or Non-Schengen citizens travelling for imperative family or business reasons provided that the relevant authorization has been obtained by the Hellenic Consulate.
  • Travel restrictions to Switzerland
Entry into Switzerland is refused to all foreign nationals who wish to enter Switzerland directly from any country outside the Schengen area.

Exceptions:

  • nationals or residents of Switzerland or Liechtenstein.
  • persons who hold a cross-border commuter permit, a c-visa issued by Switzerland for the purpose of 'business meeting' as specialists in the field of health or 'official visit' of great importance, a d-visa issued by Switzerland or an assurance of a resident permit.
  • persons who are entitled to freedom of movement (e.g. citizens of EU/EFTA states and other persons, like their family members, deriving rights from the act on the free movement of persons).
  • persons travelling directly thru Switzerland to another Schengen state from which they hold a residence permit or work permit or a national visa.
  • who are of great importance as specialists in the health sect.
  • all crew and mimimum support staff that are required to carry out cargo and passengers

Effective June 2nd the Swiss Authorities require for every passenger entering Switzerland to provide his contacts upon arrival. As per the instruction of the CH Federal Office, the contact card form has to be filled in by all passengers, collected by the airlines, and be delivered to the local Federal office of public health.

Please find the relevant form here
Cyprus Airways Health & Safety Measures
Maintain the highest possible hygiene standards, which include the disinfection of aircraft after each flight, including areas such as passenger seats, seat pockets, lavatories, cabin galley, as per recommendations by the International Air Transport Association (IATA) and WHO.
On board, the crew wears protective face masks and gloves.
Face masks/coverings are mandatory for all passengers (excluded children younger than 2 years old, anyone who has trouble breathing or otherwise unable to remove the cover without assistance).
At the check-in area, passengers are requested to maintain a safe distance
Limit the number of passengers in each bus during boarding and disembarkation
Middle seats on aircraft will be kept empty where possible to reduce contact and risks
Before you go at the airport
Do not go to the airport if you have the following symptoms: Fever, Cough,
Shortness of breath, Loss of Taste or Smell
Complete the Health Monitoring Questionnaire required by Cyprus Airways

Download it here

*In order to save time please print, complete for each passenger and have the form with you at the airport.

Passengers who are traveling to Cyprus, must complete the declaration form required by the Cyprus Government on https://cyprusflightpass.gov.cy/

Ensure you have enough medical face masks for your journey.
At the airport
Be aware that only travellers may enter the airport terminal buildings
Leave enough time to allow for checks and new procedures
Follow cough etiquette and wear a medical face mask to protect yourself and your fellow passengers
Check in online if possible, bring everything you need for your journey and have all documents ready
Make sure to practice physical distancing, wear a medical face mask and expect to be refused boarding if you don't comply with thermal screening, if requested
On the plane
Face masks are mandatory on all Cyprus Airways flights*
*Face masks/coverings should not be placed on children younger than 2 years old, anyone who has trouble breathing or otherwise unable to remove the cover without assistance.

Watch the cabin safety demonstration to be aware of specific instructions for your flight
Practice hand hygiene, follow cough etiquette and wear a medical face mask
If you feel ill while travelling, inform crew and seek medical care as soon as possible
Limit your movement in the cabin to that essential for well-being
Frequently Asked Questions
  • How clean and safe are Cyprus Airways aircraft?
According to recommendations of EASA, WHO, ICAO and IATA, we have adapted specific cleaning procedures for safeguarding the health of the passengers, operating crew and all employees that are involved in the operational activities. The aircraft cabin is cleaned with the use of disinfectant liquid and materials. Caution is given to passenger seats, seat belts, arm rests, trays, galleys and toilets.

At each airport there are additional measures implemented by the Airport operator i.e. information to passengers, thermal cameras, points with hygiene liquids, airport toilets hygiene etc.
  • Should I wear face mask/coverage?
Passengers are requested to wear face masks/coverings from the time they arrive at the airport and onboard Cyprus Airways flights. You should change your mask every 4 hours or if it becomes damaged, wet or dirty. Please make sure that you have sufficient supply of masks for the entire duration of their journey
    • What to do if I have symptoms before arriving to the airport?
    Symptomatic passengers identified in the airport by the public health authorities may be refused to continue their travel. IF you have following symptoms: Fever, Cough, Shortness of breath, Loss of Taste or Smell, we encourage you to reconsider your travel arrangements. You are allowed to change your travel date without a rebooking fee (difference in fare levels should be paid additionally) on the basis of a doctor's certificate confirming suspicion of COVID19 contamination up to 6 hours before the flight. In any case, you can modify your travel arrangements using "Manage My Booking" page.
      • How can I protect myself during my journey?
      The European Union Aviation Safety Agency (EASA) and the European Centre for Disease Protection and Control (ECDC) provided passengers with an overview of the air travel experience. These summarise the most important elements from the passenger perspective of the EASA/ECDC operational guidelines. The guidelines place paramount importance on health safety at every stage of the end-to-end passenger journey. Their aim is to achieve safety, clarity and harmonisation in the travel experience across Europe.

      The guidelines are available here( https://www.easa.europa.eu/document-library/general-publications/easaecdc-process-passengers)
      • My flight is cancelled
      As of June 09, 2020, the airports of Larnaca and Paphos will reopen for commercial flights to certain destinations .

      Our scheduled flights to destinations not included in Category A or Category B countries will be cancelled.

      If your flight is cancelled and you have booked your tickets using Cyprus Airways website or Call-Center you will receive an email notification with the alternative options offered:

      • You can rebook your flight to the same destination for a future date

      • You can issue a travel voucher for the amount of the original ticket. Your travel voucher is valid for 12 months from the date of issue and you can use the whole or part of the voucher within the validity period. Once it expires, (i.e. 12 months after issuance), you are eligible to request a refund of the remaining unused amount paid for your initial booking, provided that the travel voucher has not been used in full. Full terms and conditions for travel voucher are available here.
      • You can request a refund. Please note that the processing will take long due to the excessive amount of adjustments being made to our scheduled operations.

      For bookings through travel agents: Please contact your travel agent for further assistance.